Business Process Outsourcing
OUR EFFICIENCY BECOMES YOUR SUCCESS!

SKILLS

DEBT COLLECTION ACTIVITIES

We specialise in payment transactions, together with the associated processing of various forms of large data sets. With optimal IT solutions, our agile team continues to achieve new advances.

PROCESS OPTIMISATION

We continuously improve the efficiency and quality of business processes. The thing that motivates us here is profitability increases.

RECEIVABLES MANAGEMENT

We offer operative processing for customer-orientated receivables management with no need for a solicitor. This allows you more time to focus on your core business.

SERVICES

The management of ready-made correspondence (in the German language) with clients, government authorities, and financial institutes

Automatic entry of billings, checking for open positions and differences in balance

Manual processing of payments that cannot be assigned automatically

Independent clarification of contribution differences, e.g. balance refunding, offsetting, and collection

Recording invoicing and written contact with clients

Automated payment plan creation, manual monitoring and deactivation

Efficient and solution-orientated processing of customer orders with in-depth process analysis

Checking existing orders and damage assessments

Internal clarification with specialist departments in the case of complaints

ABOUT US

  • 2004

    Data Factories was founded in Latvia in 2004, as a means of getting started in the BPO business

  • 2005 – 2008

    German employees and know-how in the IT domain opens up broad perspectives for the German market

  • 2009 – 2012

    Our individual approach and understanding of customer services was highly valued and resulted in further expansion and new partnerships with German insurance companies.

  • 2013 – 2016

    Rapid increase in the volume of work thanks to close cooperation with clients in process optimisation and automation

  • From 2017 onwards:

    New partnerships, real challenges, and further development...

MANAGEMENT

Claus Jürgen Moessinger

SHAREHOLDER / MANAGING DIRECTOR
Hamburg, Germany

Daiga Buda

EXECUTIVE DIRECTOR
Riga, Latvia


Data Factories has signed a contract on 27 September 2017 (SKV-L-2017/43) with the Investment and Development Agency of Latvia for receiving support in the event of "Promotion of International Competitiveness" co-financed by the European Regional Development Fund.

CONTACT

CALL US

00 49 40 3492 1920
00 371 67 279 491

VISIT US

Maskavas Street 240-3,
LV-1063, Riga, Latvia